Help Wanted

July 14, 2010

Banquet Supervisor

JOB SUMMARY: Supervise the front of the house banquets operations to include set-up and tear down of events, bars, buffet lines, dance floors and stages. Supervise staff in accordance with company polices and procedures. Be able to interact with other departments to ensure the goals of the organization are achieved.

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ESSENTIAL JOB FUNCTIONS:

•Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.

•Ensures department adheres to all regulatory, departmental and company policies and procedures.

•Ability to ensure the highest standards of quality by developing and enforcing standard drink recipes and training procedures.

•Work directly with the Banquet Manager to ensure quality product, presentation and service to our guest.

•Expected to assist in the completion of the monthly inventory and submit all reports to finance

•Scheduling of hourly personnel.

•Responsible for hiring and training through hands on job training. Demonstrating professional Banquet techniques and methods as well as projecting a professional attitude and manner at all times.

•Adheres to all Human Resources policies & procedures, completes appropriate paperwork in a timely manner.

•Ensure proper execution and quality control of banquet events

•Schedule and conduct daily department pre-shifts and department meetings bi-monthly.

•Establish employee goals and conduct employee performance reviews.

•Maintains a safe, sanitary and organized work environment.

•Complete beverage menu knowledge.

•Knowledge of all promotions and events.

•All other duties as assigned.

QUALIFICATIONS:

•Excellent customer service skills

•High School graduate or equivalent

•5 - 7 years restaurant experience, with progressive supervision/management a plus.

•Successfully complete the Food Service Sanitation training program within their first 90 days of employment.

•Excellent written and verbal communication skills

•Must be able to successfully complete TIPS trained and receive a Basset Card

•Basic sanitation laws of local health department skills required

•Strong administrative, organizational and decision making abilities

•Ability to lead, influence others and coach for success

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

•Physically mobile with reasonable accommodations

•Respond to visual and aural cues

•Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws

•Read, write, speak, and understand English

•Able to work flexible shifts

•Operate in mentally and physically stressful situations

Position Available: August 14, 2009

Position Type: Full Time, First Shift, Second Shift, Third Shift, Weekends, Evenings

Posted In: Hospitality / Tourism, Management